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Can't receive calls or texts

dermotsulli
Great Neighbour / Super Voisin

Hi,

I ported to public mobile from chatr over a week ago in Walmart. I can make calls and my data is working but I can't receive calls or texts.

There seems to have been some issue with my port. 

 

Thanks for your help.

1 REPLY 1

RobertQc
Mayor / Maire

@dermotsulli wrote:

Hi,

I ported to public mobile from chatr over a week ago in Walmart. I can make calls and my data is working but I can't receive calls or texts.

There seems to have been some issue with my port. 

 

Thanks for your help.


That is much too long, if you have already tried resetting / pulling out your battery / trying sim caed in a nother phone you may have a partially completed port, One of the moderators can take a look, see if they need to do something to move it along.  Click this to send them a message

I know it can be a little frustrating to wait but send a message to the moderator team and include your name, account number and/or phone number and pin number and they will get back to you asoon as they can between Monday-Friday 9am-9pm (EDT) and Satuday-Sunday 9AM-7:30PM (EDT)

 

For more information about contacting a moderator Click Here

 

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