08-20-2018 08:41 AM - edited 01-05-2022 12:35 AM
Hi,
I ported to public mobile from chatr over a week ago in Walmart. I can make calls and my data is working but I can't receive calls or texts.
There seems to have been some issue with my port.
Thanks for your help.
08-20-2018 08:46 AM - edited 08-20-2018 08:47 AM
@dermotsulli wrote:Hi,
I ported to public mobile from chatr over a week ago in Walmart. I can make calls and my data is working but I can't receive calls or texts.
There seems to have been some issue with my port.
Thanks for your help.
That is much too long, if you have already tried resetting / pulling out your battery / trying sim caed in a nother phone you may have a partially completed port, One of the moderators can take a look, see if they need to do something to move it along. Click this to send them a message
I know it can be a little frustrating to wait but send a message to the moderator team and include your name, account number and/or phone number and pin number and they will get back to you asoon as they can between Monday-Friday 9am-9pm (EDT) and Satuday-Sunday 9AM-7:30PM (EDT)
For more information about contacting a moderator Click Here