Can't receive calls after port from wind

[nicolelace]

Hi I've ported my number from wind a couple days ago. I can' receive phone calls. I can receive and send text and can make phone calls. What should I do?

[nicolelace]

Hi Mary PM sent

[Mary_M]

Hey @nicolelace

This definitely sounds like a failed port. 

I'll actually need to resubmit it and get it completed, but I'll need some information. Please provide me with the wind phone # and account # by private message. A confirmation will be sent to you once it's done 🙂

Thanks!

Mary

[McLaren]

@Mary_M can check to see if the Port from wind completed. Send a private message with your account information her.