Can't make any calls, all circuits are busy!

[shawn102]

For the past week I have been unable to make ANY calls at all using Public Mobile in Cambridge during the entire day. The message I get says 2UT1 all circuits are busy, This goes on everyday while my parents who are customers of Bell never have a problem.

What is going on? I understand there is maybe some overload but it is insane that I cannot make any calls this whole week but everyone else can!

[Nezgar]

And people wonder why some choose to keep their land lines.....

[shawn102]

TextNow is crap. 90% of the time the person on the other end can't hear you and you'll find yourself yelling with your lips glued to the microphone. Totally not ideal.

[gblackma]

Add the TextNow voip app and use it via Wifi to make / receive / send calls and texts in Canada and to the United States for free. It doesnt seem to be affected by these dropped calls. You can also use it as I do to check my voicemail from my own phone without using the minutes from the PM plan. Simply dial your PM phone number - reject the call when it rings (this sends the call to voicemail) - press the * key to allow you to enter your password. - enter - and viola you are in your voicemail account - Hang up when you are finished. No minutes used. Thank you

[CannonFodder]

Yeah, as others have said, it's rather "hit or miss"..... on Tuesday, I made a call to our mechanic, on the 1st try, but later I tried 3 or 4 times, in close succession, to call my wife's cell, and it wouldn't go through at all. I didn't bother trying again later, since it was just an experiment anyway, due to someone else posting on these forums with the same issue that day.

[JoyLuck]

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@BearFBI wrote:

Really i just joined today and everything is fine?

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Welcome to PM!

[Theta]

I'm based in Burnaby (North), BC 

Data works solid, texts are going through lightening fast. Its just cellphone calls that are affected. 

[BearFBI]

Really i just joined today and everything is fine?

[BearFBI]

Thats really weird. Try contacting a moderator chat with SIMon and ask for a human i wonder what they have to say about this 

[Theta]

I joined Public yesterday and have been facing the same problem. Glad to know its not perpetual. 

I usually find that on my second or third time trying, it goes through. Not ideal by any standard but apparently the same issue has been plaguing other networks as well. 

[kselmak]

@shawn102 

It spiked recently I just keep retrying till it goes through

[geopublic]

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@shawn102 wrote:

For the past week I have been unable to make ANY calls at all using Public Mobile in Cambridge during the entire day. The message I get says 2UT1 all circuits are busy, This goes on everyday while my parents who are customers of Bell never have a problem.

What is going on? I understand there is maybe some overload but it is insane that I cannot make any calls this whole week but everyone else can!

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@shawn102  Since Bell and Telus share the same towers then the only explanation would be that your parents have access to VoLTE (4G) but PM only uses 3G for calls.