yesterday
We encountered an error processing your request.
This may be due to a system error, please go back to the previous page and try again. (Error Code: XXX)
What's that mean and how can I resolve
yesterday
Thanks for helping out with the PM link. Will see if they have answer.
yesterday
so @Suiii and @RockyWang , did you message PM for help?
but if PM didn't charge you yet, maybe it is a credit card problem? they are credit card with a Canadian address? A quicker way is to reinstall PM app, setup another new account with a different email and try using a different credit card if possible
yesterday
Same situation here. Looks like website issue
yesterday
It doesn't work if I switch to a new browser. I am a new customer not currently with Public Mobile
yesterday
register new account won't help. you just need to message PM and ask them to help
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
yesterday - last edited yesterday
@RockyWang if you're trying on the website try logging in through the PM app (or vice versa). Another option would be to clear the browser or app's data/cache or try signing in on a different browser
Also, are you a new customer, are your services working (calls, text and data)?