Can't log in
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06-03-2024 07:53 PM
I have not been able to log into my account since I switch to Public Mobile on the 26th of May. When I try to login on a browser I get a blank page with "forbidden A1" when I try to login using the app it just resets back to the main screen after typing in my info and code from the verification email. I have tried multiple different browsers, Ive tried my phone, my computer, the app. I've reset my password, Ive cleared cache nothing lets me log in. Any ideas?
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06-03-2024 07:59 PM
Hey, I have sent a message already just waiting on a response. Figured I check here too to see if anyone had a quick fix, thanks
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06-03-2024 07:57 PM
hi @ConnorSinstead the account setup might had problem. Please ask support agent to help
you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
