cancel
Showing results for 
Search instead for 
Did you mean: 

Can't log in

ConnorSinstead
Great Neighbour / Super Voisin

I have not been able to log into my account since I switch to Public Mobile on the 26th of May. When I try to login on a browser I get a blank page with "forbidden A1" when I try to login using the app it just resets back to the main screen after typing in my info and code from the verification email. I have tried multiple different browsers, Ive tried my phone, my computer, the app. I've reset my password, Ive cleared cache nothing lets me log in. Any ideas?

2 REPLIES 2

ConnorSinstead
Great Neighbour / Super Voisin

Hey, I have sent a message already just waiting on a response. Figured I check here too to see if anyone had a quick fix, thanks

hTideGnow
Mayor / Maire

hi @ConnorSinstead the account setup might had problem. Please ask support agent to help 

you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

Need Help? Let's chat.