6 hours ago
- last edited
6 hours ago
by
computergeek541
I switched to Public Mobile with an eSIM yesterday, replacing my Bell eSIM. I did receive a text saying the number transfer was successful.
Tried entering phone number in "Settings", but it won't save.
Tried "Reset all settings".
Can't send or receive texts. Some notification about disconnecting in 29 days appeared.
5 hours ago
5 hours ago
Check your Apple ID>Sign-in & Security and see if your number is listed.
6 hours ago
It’s possible that your porting is not complete or there is an issue provision your eSIM, please submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
6 hours ago
Yes, Public Mobile is my network, I can make and receive calls, I can use data. Just can't send or receive SMS/MMS messages. So all those "non-blue-bubble" contacts think I'm ignoring them...
6 hours ago
with the PM sim in the phone...do you see Public Mobile as your network ?
6 hours ago
Already tried that twice. Even turned off iMessage, reboot phone, turned back on. No luck.
6 hours ago
let's start with an EZ one...try rebooting your cellphone...see if that helps.