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Can't complete activation, need to cancel account, can't use app or My Account page

idonthaveone
Great Neighbour / Super Voisin

How can I cancel this account? I'm stuck on let's complete this activation. Without the ability to cancel it anywhere. 

2 REPLIES 2

hairbag1
Mayor / Maire

@idonthaveone 

if you haven't successfully activated your new PM account, haven't paid any $$ and haven't ported your number from previous network...there's nothing to cancel. If you pre-paid for sim and a plan but have chosen to not activate...well that's on you. PM will likely not refund anything.

Sansan
Mayor / Maire

If your stuck and want to cancel submit a request directly.  But maybe wr can help you to continue?

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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