Account Creation Error O8102

[Tanya722]

Hello,

I am trying to subscribe to Public Mobile. I entered my payment information and was charged, but then I got error O8102 saying there was an issue creating my account. Can you advise on how I can complete my account set up?

Thank you.

[slusagm]

something you need PM to help 

please message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman]

Hey @Tanya722 

It seems you may be using the website to sign up. You should download the App itself and sign up. That's how it's done.