05-25-2023 07:27 PM
It says my account needs a us roaming add-on. We don't live in the US and my wife isn't there.
05-25-2023 07:34 PM
@JSherman
I just typed it in the search bar above:
https://productioncommunity.publicmobile.ca/t5/Get-Support/Submit-a-ticket/m-p/950096
05-25-2023 07:29 PM
I'll try that. Also, how do I message customer support? I tried following the instructions but they aren't clear.
@JSherman Maybe try rebooting the phone or reset the network settings and see if they helps
