Can’t access my old email

[Jayson1]

Hi. 

I no longer have access to my email address that was associated with my MyAccount. I also do not remember my password. How can I change this without having to login in since I do not know the password, and any reset emails are sent to an email address I can’t access? Thank you 

[Handy1]

@Jayson1  use this direct link to support to help you regain access and you can then change your email and password if desired 

send a  private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437