Can't access my account

[Busaman]

I have tried to different phones and three computers and can't access my account! I type in my password and then it goes to a blank screen with just the headers up top an a Hello! It was fine before but now like this for over a week. How can i fix this , who can you call , and how else can you access you account ? 

Thanks

Greg

[Greg1275]

What kind of internet connection are you using to log into this website? Wifi or cellular?

[dabr]

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@Busaman wrote:

How do you message the mods? I cleared cache and have used different computers but still problems

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 Contact Moderator_Team via the envelope icon top right of your post or click this

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Triguy]

Send them a private message.

Moderator can be reached at 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Busaman]

How do you message the mods? I cleared cache and have used different computers but still problems

[hycm53]

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@Busaman wrote:

Not sure on how to do those things as not that computer savey.

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Turn off computer, waiting 30 seconds or more, then start computer. Try using Chrome incognito mode.

[hycm53]

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@Busaman wrote:

I have tried to different phones and three computers and can't access my account! I type in my password and then it goes to a blank screen with just the headers up top an a Hello! It was fine before but now like this for over a week. How can i fix this , who can you call , and how else can you access you account ? 

Thanks

Greg

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Try using Chrome incognito mode and clear cookies and caches first before using it .

[RossN]

@Busaman You can try deleting your cache on your comp then rebooting and use a browser in ingognito mode the self serve was having issues today but not for a week if that doesn't work send a pm to the mods https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Busaman]

Not sure on how to do those things as not that computer savey.

[Triguy]

Trying clearing your cache and use a different browser.  Also try using incognito mode.