Can’t Access Account

[Yarivirk]

Hi,

I have made a payment through voucher and now it’s still showing my services are suspended and now i can’t login to public mobile. It is saying you are not authorized due to security reasons.

[softech · Accepted solution]

@Yarivirk try to reboot the phone again and test if the service starts working

Also you can call 1.855.4PUBLIC from another phone and check your account status 

For you login, ask PM support by direct message (was to ask you to use Chatbot but you cannot login). Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there