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Can not send or receive TXT messages

Raafat
Great Neighbour / Super Voisin

I just transferred to a plan unlimited calls and TXT from today , my plan have TXT. but my TXT. is not working. I have iphone 6S , i put my IMESSAGE off, also i reboot my iphone, also i removed the sim card and put it back but still not working. Please any solution for my issue.

2 REPLIES 2

Korth
Mayor / Maire

@Raafat

 

You'll need to configure your phone for Public Mobile.

Settings > Carrier/Network Selection > "Automatic" (or "Public Mobile")

Settings > Cellular > Cellular Data > ON

Settings > Cellular > Cellular Data Options > Cellular Data Network > (Public Mobile's APN settings)

Restart the device for changes to take effect.

KMG
Deputy Mayor / Adjoint au Maire

Do your phone calls and data work?

 

You should send a private message to the Moderator Team so that they can check your account.

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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