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Can customers change from autopay to monthly manual pay?

M-Publicmobile8
Great Neighbour / Super Voisin

I prefer to may manually (on-line) rather than with auto-debit.  Month by month.  Is this possible?

9 REPLIES 9

BKNS27
Mayor / Maire

@M-Publicmobile8 

Yes you can as noted by other members but please note the PM is on a 30 days cycle and a monthly cycle so your renewal date is shorted by a day every 2 months and you will be paying an extra 5 days a year.

walker1
Mayor / Maire

@CountyDownIeUk 

I just gave the answer to the OPs question.  So it's not bad advice. 

I can't help it, if the OP isn't as cheap as the rest of us and doesn't want to keep saving a few bucks.

 

Also, I think the advice given before mine was pretty similar.  So that was great advice in your opinion?

wetcoaster
Mayor / Maire

The major points have already been made above by @popping and @CountyDownIeUk .

 

I personally have an empty Vanilla Mastercard prepaid card, similar to the one on this picture, registered in order to get the auto pay and load vouchers as needed a week or so before renewal.

 

c9bcbdb8-6d1f-4d95-af46-48f250950418.jpeg

popping
Retired Oracle / Oracle Retraité

@M-Publicmobile8 

You will not get the reward points if you disable the autopay.

For me, I will keep the autopay enabled to collect reward points and manually add fund to your account after receiving PM reminder SMS message 3 days before your next renewal date. 

 

When you said auto-debit, I assume that you setup autopay with Visa debit card. Yes, you can add fund before your renewal date using you auto-debit.  PM server will not taking fund from you debit Visa card id you have enough available fund in your account to pay for your renewal.

 

Keep your autopay enabled to collect the reward points.

 


@walker1 wrote:

@M-Publicmobile8 

Yes, you'll just have to disable the auto pay from inside your My Account.


Wow, bad advice! Especially if @M-Publicmobile8 is on $ rewards. No matter what, you leave auto pay on as a safe guard. 

 

@M-Publicmobile8  If you pay 2 months in advance and then on your next confirmed payment, then pay again. Auto pay will never kick in. And you will still gain by having auto pay turned on. Top up using “Custom Amount”. Your payment comes from your balance first, then your autopay set up. 

 

I do similar but am paid up 3 months in advance. 

WolverineCaz
Model Citizen / Citoyen Modèle

Make sure to be on time for payments because you'll lose service for non payment if you miss the payment date. 

Meow
Mayor / Maire

Yes, remove tick mark for pre-auth.

Meow_0-1670955621449.png

 

walker1
Mayor / Maire

@M-Publicmobile8 

Yes, you'll just have to disable the auto pay from inside your My Account.

softech
Oracle
Oracle

@M-Publicmobile8   yes, you can.  

 

You just need to login to My Account , Payment page and disable Pre-Authorized payment

https://selfserve.publicmobile.ca/en/account/payment/manage-card-summaryhttps://selfserve.publicmobile.ca/en/account/payment/manage-card-summary

 

What you have to do is manually load enough fund using the credit card on the system or voucher before the renewal day

 

Keep in mind, PM is prepaid,if you miss the payment, account will be suspended and you will have no service.  Also, PM is running on 30 days cycle, due date will change.  So, you have to make sure you pay before the due date

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