Can/USA $35 plan problem in usa

[PnoDiddy]

 Hi. Recently signed up for the Canada/USA,( switched from Rogers Can/USA), and on my first trip across the border it shows between 3-4 bars in 5g but could not get data to work at all. I checked that cell data was turned on. I am using a public esim on a Samsung zflip 6, I also do have a ubigi data sim for traveling set up but not "switched on" .  I should have tried phoning and texting but didn't.  Anyone know if there are any common problems with phone settings when switching to public? Thanks. 

[PnoDiddy]

Perhaps it was as simple as that reboot. It did work after but I also did fiddle with some settings

  Thanks for all the input!

[Sultaneous]

I have had no data access other thann my WiFi since I got my SIM card.  PM hasn't been able to fix it for two billing cycles.  I have voice, but no LTE. It says it's connected to LTE but I have no Internet.

[Dunkman · Accepted solution]

@PnoDiddy 

You could try a reboot of the phone.  If that does not work, network reset of phone (note: this will erase any saved Wifi passwords)

You could check the APN settings for data also:

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone

[Suz47]

I have used the Can/US $35 plan seamlessly since last spring. I have the same suggestion as kb/mv, is data roaming turned on?

[slusagm]

try changing the network mode to 4G and try different networks, T-Mobile AT&T Verizon 

make sure roaming data is on and make sure PM sim is the only one enabled and set as primary 

[kb_mv]

@PnoDiddy  Do have data roaming turned on?