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Can't get verification code in US

RaynaWang
Good Citizen / Bon Citoyen

I'm using a US-Canada plan, my phone number is from Canada. When I'm in US, I can't get any verification code message, like adding credit card to my apple wallet or so...

6 REPLIES 6

drsihaa
Good Citizen / Bon Citoyen

According to my experience, some Canadian numbers don't work on US bank. When adding US bank cards to apple wallet, try verifying by email.

@RaynaWang Rich Communication Services. It is an online improvement from SMS/MMS. If your iPhone is on iOS 18.2 on newer iPhones.

Go to Settings>Messages>RCS Messaging and enable.

 

RaynaWang
Good Citizen / Bon Citoyen

What is RCS?

BKNS27
Mayor / Maire

@RaynaWang 

Did you try enabling RCS on your iPhone?

RaynaWang
Good Citizen / Bon Citoyen

Calling in/out works fine. Texting to Canadian contact (except imessage) does not work which I opened another support thread for.

eddieO
Mayor / Maire

@RaynaWang have you confirmed that all other services are working in the US, especially texting out and in? We have had other customers inquire about getting banking or other verification codes when travelling abroad and for many of them they have had to contact their banks to arrange other temporary options like receiving the code through email

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