you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,
1. power off your device
2. take out the SIM card,
3. waiting a 1 minute,
4. put it back and power on,
5. toggling airplane mode off/on,
Go to Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords,
or visit Here link,
APN Settings On An IPhone click Here link,
Ensure you have the correct APN settings by visit Here link,
Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.
and try manually selecting network "3G ONLY"
for iPhone visit Here link
or Here link
for iphone go to Settings > Messages > To turn iMessage on or off,
Turn your data on to send a Picture Messaging in world-wide,
if your data is off and your home internet Wi-Fi is on is not going through the Picture or a video messaging,
you have to do this to going through you will need to turn your data on to send a Picture or a video messaging in world-wide,
and do Rebooting your phone ,This is quick and simple,to refreshing your network,
*what is meant by rebooting the device turn off and turn it back on.
on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone,
try to check update your device,
Enabling this feature is simple: Go to Settings > Messages > Group Messaging and turn it on.
That's it! Now, when you send a group message, if the other user has the feature enabled, they will be able to see everyone in the conversation as well as send a message back to everyone.
@Dsibbald if still having issues ...
There could be various reasons as to why the iPhone group messaging is not working on your device:
@Dsibbald Make sure your data is turned on in case those group texts are being sent as MMS. Try turning iMessage off and see what happens.
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, create a Ticket.
New Here? - Check out Knowledge Base Articles to learn more about Public Mobile.
Thank you for all this info. I have tried resetting. I tried the APN.
We have MMS on. when on wifi or data it works. We have a plan here for my daughter that is only talk and text. In text mode it will not send to multiple people or even photos, which the plans says it should do? I tried turning iMessage off and it still doesn't work. eesh