01-13-2023 07:01 PM
01-14-2023 12:56 PM
01-14-2023 03:27 AM
Hi neighbor! Many Humans here. What's up?
01-13-2023 08:10 PM
01-13-2023 08:08 PM
01-13-2023 07:09 PM
Yes. you looking for me? I am Human 🤣
I guess you weren't looking for me, but mind to share your issue,?
or you can open ticket with PM CS agent
at : https://publicmobile.ca/chatbot.
First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM
If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
01-13-2023 07:07 PM
There's no call center to call but you can get help about your account from a Customer Support Agent.
Use the Chatbot Simon to get a service ticket started.
Or send a private message to CS_Agent
01-13-2023 07:06 PM
I am a human.
The only way to deal with customer service around here is via a support ticket. I'll show you how below, but in the interim if there's anything we might be able to help with, fire away!
To contact a Customer Support Agent, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
01-13-2023 07:03 PM