7 hours ago
I accidentally paid for two public mobiles and wondering if I can cancel the wrong one and get a refund?
6 hours ago
You will need to contact customer service agent to fix your issue. Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
7 hours ago
depends on the case. If you meant you activated two accounts, then probably yes
if you meant you paid twice to an exsiting account, the money should be left in Available funds and can be used on renewal
but you can check with PM. Just open ticket with them using the Orange Chatbot icon on lower right, start typing Submit ticket, choose Contact Us and then follow the screen to login and submit ticket
7 hours ago - last edited 7 hours ago
What did you paid for two of? Plan or SIM?
You will need to clicking on the Chat bubble and type in Submit a Ticket or Contact Agent and explain your issue.