07-05-2018 08:14 PM - edited 01-05-2022 05:03 AM
07-09-2018 12:04 PM
Good to know the 3rd time can cause troubles especially when the renewal dates are close together. I heard horror stories on payments getting rejected so my 2 lines I specifically uses 2 different credit cards and the renewal dates are a week apart. So far so good.
07-05-2018 11:21 PM
@jp2 wrote:Yes you can. If possible try offsetting the payment date of the 2 phones because some people have issues with auto pay when the same card pays multiple phone on the same day
There are two potholes to overcome on this road. The self serve systems gets angry when the same payment card is used multiple times. This does not appear to happen until the card is used at least three times. Twice is fine.
Depending on which payment card and their anti fraud algorithms, renewals of multiple accounts on the same day and in the short space of time can cause payment rejection. Most recently a colleague at work experience this as he was using the same card on 3 accounts that renew on the same day. Two renewals pass the gate keeper but the third was rejected. This error provided the perfect opportunity to split the renewal dates and the problem never came back again.
07-05-2018 08:22 PM
@ShawnC13 not everyone but some or it could just be a coincidence that they have multiple line payments on the same day and just got unlucky
07-05-2018 08:20 PM
Thank you looks like my son will be getting a phone then. Appreciated thanks for the speedy reply
07-05-2018 08:18 PM
Yes you can. It is when you try to add more than 2 it gets a little iffy and a work around has to be done.
@jp2 wrote:Yes you can. If possible try offsetting the payment date of the 2 phones because some people have issues with auto pay when the same card pays multiple phone on the same day
They do?? Hmm haven't noticed this before
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07-05-2018 08:16 PM
Yes you can. If possible try offsetting the payment date of the 2 phones because some people have issues with auto pay when the same card pays multiple phone on the same day