02-12-2020 12:55 PM - edited 01-05-2022 09:28 AM
Hi,
I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.
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02-12-2020 06:38 PM
Yes, I would first join public mobile without porting your old number first.
After you successfully joined Public Mobile, I would then log into your self serve account.
In the big "My Profile" box under the "referral" box, there should be an option to "Change Number." Afterwards, there is going to be an option to port your number from your previous providor.
02-12-2020 04:29 PM
@theNorthFish wrote:Hi,
I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.
Yes: Usually, you can transfer a phone number from another carrier to Public Mobile. However, there are some exceptions to this all not all phone numbers are eligibile. For example, Public Mobile must also offer local phone number in the city that your phone number is from. If they don't, the number can't be ported in.
02-12-2020 01:39 PM - edited 02-12-2020 01:40 PM
You have 3 options.
1. Go into a store and have a clerk open your account and port the number.
2. Get a sim and port the number during the signup process
3. Signup for public mobile, test it, make sure it works well with you phone and in your area, then initiate the transfer from your selfserve account.
Depending on how you would like to proceed, we can give you more detailed steps
Make sure you number is active with your old provider
Welcome to public Mobile
02-12-2020 01:37 PM
02-12-2020 01:16 PM
@theNorthFish Just make sure you keep the old provider account paid up until you port the number over you want to keep. Also please be aware the PMobile does not have a call centre so any problems will be handled either by the community or the mods if the problem involves your accouint. Welcome and Cheers
02-12-2020 01:07 PM
@theNorthFish wrote:
@gblackma wrote:Yes you can @theNorthFish
@theNorthFish wrote:Hi,
I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.
perfect, could you please tell me how to make it?
02-12-2020 01:07 PM
@theNorthFish wrote:does it charge me if I port my old number? could you please tell me the steps to make it? thanks a bunch
Other than the SIM and plan there's no charge.
Welcome to a place that is more self serve and hands on. If you feel you need more help you can always get set up in a store.
02-12-2020 01:04 PM
@theNorthFish wrote:does it charge me if I port my old number? could you please tell me the steps to make it? thanks a bunch
No charge I listed the whole guide for you on the above post.
But here it is again
02-12-2020 01:03 PM
does it charge me if I port my old number? could you please tell me the steps to make it? thanks a bunch
02-12-2020 12:59 PM
Read this from @Luddite about being prepared to port your number
https://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827
And then below is the guide to porting
02-12-2020 12:59 PM
@theNorthFish wrote:
@gblackma wrote:Yes you can @theNorthFish
@theNorthFish wrote:Hi,
I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.
perfect, could you please tell me how to make it?
Here is the help article on porting over your number.
https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
02-12-2020 12:57 PM - edited 02-12-2020 01:00 PM
@theNorthFish wrote:Hi,
I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.
Of course. It's what they call transfer number. Or perhaps more commonly - port number.
Your other service needs to be active.
Edit: jeez one thumb typing is a lot slower than four fingered typing. I'm no touch typist and nor have I mastered two thumb typing on a small screen.
02-12-2020 12:57 PM
Yes, you can joint PM without changing number.
You can port your number over from your previous carrier. Either on activation of the SIM card or afterwards via the self service account.
02-12-2020 12:57 PM
@gblackma wrote:Yes you can @theNorthFish
@theNorthFish wrote:Hi,
I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.
perfect, could you please tell me how to make it?
02-12-2020 12:56 PM
Yes you can @theNorthFish
@theNorthFish wrote:Hi,
I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.