Can I have help

[DANNYL1]

I need help to get services. I asked for à transfer to have my old phone number when I put New SIM card I Just received from you. Ils urgent please. Thank you

[DANNYL1]

YES im waitting there.

[Handy1]

@DANNYL1  

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[DANNYL1]

Nobodys answering.

[DANNYL1]

Ok I did

[Meow]

To port number from old to new provider:
- both accounts have to be active
- keep old SIM in your phone
- initiate transfer
- reply YES within 90 minutes after receiving SMS
- put PM SIM into phone
- if not immediately then soon you will have your old number active with PM service

[NDesai]

@DANNYL1 Did you receive a text message on your old sim to authorize the port out request? You must reply to this text message within 90 mins to complete the number transfer. 

[Handy1]

@DANNYL1  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437