2 weeks ago
2 weeks ago
we are just customers like you and trying to here
Please try calling porting team and see if the port can be completed to finish the activation
if you really decided to go, please private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
2 weeks ago
I appreciate it but I'd just like a refund please, this is to complicated. Then please delete my account.
2 weeks ago
if just the problem with porting, porting team can help.
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed