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Calls

AlvisChimangwe
Great Neighbour / Super Voisin

i am unable to receive calls and texts messages since yesterday.

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @AlvisChimangwe 

new activation and ported your number?

or you are existing customer?  If existing, please use Incognito/private/secret mode on your browser to login My Account to confirm account status.  if activate, try to reboot your phone and try "reset all networks"

Handy1
Mayor / Maire

@AlvisChimangwe  Did you just port a number over to PM ? If yes I will send you the porting team number they can re trigger the port request for you 

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