Calls

[Carmel2]

I'm unable to receive incoming calls and text 

[Rajaji]

In these cases the best option to try is restart and check your account is not suspended. If these both are done then contacting CS_Agent is best way to resolve the issue. 

Glad it's working fine now.

[BKNS27]

@Carmel2 

Check to see if there is an outage in your area:

https://istheservicedowncanada.com/status/telus/map 

If not then contact a CS_Agent to investigate your issue.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Chalupa_Batman]

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@Carmel2 wrote:

I'm unable to receive incoming calls and text 

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Hey @Carmel2 

Did you just sign up with Public Mobile? Or a long standing member?