Calls to Mexico

[Johnsbed]

Hi I’m in Canada and trying to make a phone call to Mexico. I have a Canadian US and Mexican plan. It’s says “this is Public mobile here sorry your call cannot be completed as dail” please check the number and try again”. I know I have the correct number. What do I need to do for me to call Mexico? 
thanks 😊 

[Johnsbed]

thanks it worked 

[hairbag1]

@Johnsbed 

to dial Mx...+52...area code , number

[computergeek541]

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@Johnsbed wrote:

Hi I’m in Canada and trying to make a phone call to Mexico. I have a Canadian US and Mexican plan. It’s says “this is Public mobile here sorry your call cannot be completed as dail” please check the number and try again”. I know I have the correct number. What do I need to do for me to call Mexico? 

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Try both of the dialing formats:

+52 followed by the rest of the number

and

01152 followed by the rest of the number