Calls don’t complete

[davidgiesbrecht]

my CC was expired so I updated it any idea how long it takes to come into effect 

[computergeek541]

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@hairbag1 wrote:

@davidgiesbrecht 

you should immediately have service after successfully updating payment card...as long as your account is paid up. Log in to your account to see if it's still suspended...if so, now make payment to resume service. 

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In the situation of service being suspended from not paying, updating payment information doesn't cause service to resume.  In such cases, payment needs to always be made manually.

[BKNS27]

@davidgiesbrecht 

Reboot your phone by powering off then back on after the manual payment.

[softech]

@davidgiesbrecht 

if your account already suspended, after successfully adding the credit card, you need to make a manual payment.  Please make a payment here

https://myaccount.publicmobile.ca/en/account/payment/funds/card

[hairbag1]

@davidgiesbrecht 

you should immediately have service after successfully updating payment card...as long as your account is paid up. Log in to your account to see if it's still suspended...if so, now make payment to resume service.