Porting in

[MDJ5]

Hi, I have initiated a number transfer from Number barn on 15th May, and I still dont see the number has been activated on my existing public number.  I transferred ###-###-#### to ###-###-####.

Can you please confirm when the transfer will be complete? 

[softech]

@MDJ5  

porting from VoIP provider can take as many as 7 days, but it should have completed

There is a number to call to talk to live support,  they can update you the porting status.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

But if you are unable to reach a live support with the phone number I sent you, please message the the support team using this link instead:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**After opening the ticket, please monitor your community inbox (envelope icon on the top right), the customer support agent will get back to you in sending a message there.