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Calling out denied

Flask
Great Neighbour / Super Voisin

Everytime I try to make an out going call it says call ended right away. 

 

edited by computergeek541:  edited category label (discussion is unrelated to My Account/self serve account issues)

3 REPLIES 3

Chalupa_Batman
Mayor / Maire

@Flask wrote:

Everytime I try to make an out going call it says call ended right away. 


Hello @Flask 

Which phone are you currently using? Side note, have you checked your account to see if your payment is up to date?

hairbag1
Mayor / Maire

@Flask 

if your plan includes only a limited amount of calling minutes, you could have run out of time. In that case you can get a Canada wide calling add-on with 500 minutes for $5.

Alternative is to upgrade to a plan with unlimited Canada wide calling as most plans offer that now. 

hTideGnow
Mayor / Maire

hi @Flask 

you are not on $15 or $13 plan, right?

try reboot the phone , and Reset Network Settings on the phone.  Should fix it

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