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Call forwarding codes giving error

Great Neighbour / Super Voisin


call forwarding codes are giving error for iphone, Busy/no answer/ not reachable giving same error.


Mayor / Maire

@Channi wrote:


call forwarding codes are giving error for iphone, Busy/no answer/ not reachable giving same error.

I had this same issue for over a year as well, but a few months ago I found that after testing my SIM in an older BlackBerry 10 device (which doesn't support VoLTE at all), it was letting me set and reset the call forwarding options. Then I found that the settings still continued to work in my original phone after that, as well as being able to continue to change the settings from the original phone as well after that going forward.

So maybe if you have or can borrow some old phone to temporarily put your SIM in, this workaround might work for you too...

Thanks to this, I can once again use YouMail for free visual voicemail by email by setting all my "conditional" forwards to that service instead of Public Mobile's default voicemail service which requires calling in to listen. (Which also means using some of my precious "Legacy" $15 plan 100 minutes 😁)

Great Neighbour / Super Voisin

Ticket has been raised and will update for solution provided.



Conditional forwarding (busy/no answer/not reachable) have been broken for long time.  The only forwarding works is the uncoditional forwarding.  Sorry, PM is aware of the issue but no fix at the moment and no ETA

Deputy Mayor / Adjoint au Maire

@Channi - Public Mobile has it broken for over a year now with no fix, maybe CS_Agent can:

Submit a ticket via Chatbot:


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