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@CS_Agent

iorgi
Good Citizen / Bon Citoyen

Can't use the Subscribe Online button. When I try I always get the following page:

WE ENCOUNTERED AN ERROR PROCESSING YOUR REQUEST.

This may be due to a system error, please go back to the previous page and try again. (Error Code: XXX)

Try Again

38 REPLIES 38

iorgi
Good Citizen / Bon Citoyen

I couldn't do that either. That's why I came here. But the link you sent worked though I'm still waiting for a response.

iorgi
Good Citizen / Bon Citoyen

I'm using a browser on the Public Mobile Website.

iorgi
Good Citizen / Bon Citoyen

Where can I get the new PM app? GooglePlay?

Hollister
Deputy Mayor / Adjoint au Maire

@iorgi 

I am able to access my account rn on IPad with browser.

@iorgi Please 

Message support directly
       

  • while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<

Handy1
Mayor / Maire

@iorgi Try again incognito private mode or different device even . Also if you’re trying in website maybe try the new PM app instead . I had issue in the website , and tried on the app and it worked 

iorgi
Good Citizen / Bon Citoyen

I've already done that many times. I even changed from using the browser on my mobile phone to the one on my laptop. still no luck. I need a CS Agent's help but can't even sign in without getting this error.

Hollister
Deputy Mayor / Adjoint au Maire

@iorgi 

Try again but clear your browser cache and open a new browser window in incognito.

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