@CS_Agent

[D_brown43]

@CS_Agent - My refer a friend bonus never applied when my fiance got me started, neither of us got the bonus, its been over a year, when will public mobile get real customer service able to help apply the rewards?

[hairbag1]

@D_brown43 

log in to your account on a laptop, then click My Rewards...check your Rewards history to confirm if you've been getting the Refer a friend Rewards applied at each renewal.

Hopefully you didn't opt outta Rewards in favor of Points, sometime in the past. Don't opt out of Rewards.

[softech]

@D_brown43 you never received the $10 one time in the beginning?

it is a bit long now, one year.  But don't give up, open ticket with support, message them

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@D_brown43 even thou this is supposed to be done in activation , you can as support to help apply it 

Message support directly

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.