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Bypass text authentication- need a new number

Kaynolann1
Great Neighbour / Super Voisin

I realized I won’t be able to port over my old number to PM, I need to be able to select the option to have a new number assigned to my esim but I can’t get past the authentication part, help!!!!

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @Kaynolann1 

you might need to submit ticket with CS agent and have them to pick a new number for you first.  After that is done and you can receive the text, you can go back to My Account and pick another number of your choice.  Submit ticket here

     https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Kaynolann1  Please submit ticket with support to help you out 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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