11-20-2021 11:59 AM - edited 01-06-2022 04:02 AM
Buy card to already deduct money now 3 times, why the money that buckle every time is different?
11-20-2021 02:21 PM
sorry for the inconvenience i mean for that poster only,
all other member the are so nice and them have a lot of information of technology and the help other any OP...
11-20-2021 02:06 PM
@Anonymous
Not every matter requires account-specific access by a CSA to investigate, troubleshoot, and remedy.
Even if it did, there's nothing saying that a little Community support/guidance couldn't help educate a user towards managing their own account without having to involve a CSA with every little matter.
Don't get me wrong, @Anonymous , I'm not one of those 'never, ever refer an OP to a CSA' users, I just think there's a right time and set of circumstances in which to do so.
Good discussion.
11-20-2021 02:00 PM
i agree with you WHO KNOWS?
but is still no one can go to that account to check it only CSA.
11-20-2021 01:53 PM - edited 11-20-2021 01:56 PM
@Anonymous wrote:the OP has a something issue with credit or some card what every..and no one in here can help OP..only the CSA, because they can see what is going in account and all member the post it to help and the OP never answer to anyone maybe the not see right answer to them gettign help you know and i post to OP need to go to CSA, is better and fast way and i know all member not like to send any OP to CSA,
@Anonymous I concur the original issue might be "payment related". Could be related to a credit card payment, or could be a payment voucher, or maybe it's an online 'instant' payment service which includes a service fee.
WHO KNOWS?
However, to state that "no one in here can help OP" is a completely and utterly FALSE assertion to make based on the information before us.
Do you firmly believe that?
11-20-2021 01:46 PM
@hTideGnow wrote:@HALIMACS @Anonymous I guess it will never be wrong to ask ppl contact CS agent..haha
OP never explain clearly, so pass the ball to them and earn 1 extra post
Oh don't get me wrong, @hTideGnow & @Anonymous
When an OP presents an incomplete or illegible inquiry (be it because they are not paying attention when posting or due to a potential language barrier) and many of us try to "fill in the blanks", if after awhile the OP does not respond or clarify their inquiry, I have no issue copy/pasting the referral to CSA post.
Their inquiry should not bog down the Community from helping others who genuinely want to work collaboratively toward a solution.
11-20-2021 01:46 PM
the OP has a something issue with credit or some card what every..and no one in here can help OP..only the CSA, because they can see what is going in account and all member the post it to help and the OP never answer to anyone maybe the not see right answer to them gettign help you know and i post to OP need to go to CSA, is better and fast way and i know all member not like to send any OP to CSA,
11-20-2021 01:40 PM
@HALIMACS @Anonymous I guess it will never be wrong to ask ppl contact CS agent..haha
OP never explain clearly, so pass the ball to them and earn 1 extra post
11-20-2021 01:38 PM
@Anonymous wrote:@HALIMACS : I hardly think they're interested in benefiting the rest of us. It's the always right never go wrong answer to everything rendering us all useless. For them, it may as well be a race to be first to post contact the CSA's.
@Anonymous , golden opportunity to show that you aren't just in it for yourself.
Yes, contacting CSA's may get an OP to a "fix" (eventually), but too often than not a CSA may fix an issue but the OP may never learn how to potentially avoid the issue from recurring.
Thus comes, the COMMUNITY.
11-20-2021 01:30 PM
@HALIMACS : I hardly think they're interested in benefiting the rest of us. It's the always right never go wrong answer to everything rendering us all useless. For them, it may as well be a race to be first to post contact the CSA's.
11-20-2021 01:24 PM
@Anonymous
Why does the OP "need to contact" a CSA?
Have you been able to decipher what, specifically, their issue is?
Please elaborate for the benefit of the rest of us.
11-20-2021 01:17 PM
you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to
them can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent,and Submit a Ticket,
Good Luck...
11-20-2021 12:24 PM
@Yummy wrote:I would definitely love to help but really cannot understand what the issue is.
Could you please rephrase your question.
Sounds like he's trying to buy a buckle with his PM vouchers maybe !!
11-20-2021 12:22 PM
I would definitely love to help but really cannot understand what the issue is.
Could you please rephrase your question.
11-20-2021 12:04 PM
Are you trying to purchase a sim card ?
11-20-2021 12:03 PM
@Bella164 : May I respectfully suggest using Google Translate. Or please describe each step you've done so far.
11-20-2021 12:03 PM
@Bella164 are you buying SIM card? And what money that buckle different? you meant how much they charged for the SIM card different every time?