Bought the Roaming plan

[Vikparmar]

Just bought the Roaming plan to USA, didn’t realize that my plan covers that. Is it possible to revert my transaction that I bought ?

[Meow]

You could open a ticket and ask agent, nicely, to refund you due to your mistake.
And hope for the best...

[softech]

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@Vikparmar wrote:

Just bought the Roaming plan to USA, didn’t realize that my plan covers that. Is it possible to revert my transaction that I bought ?

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@Vikparmar 

did you mean you bought the US roaming addon but you have a Canada-US or Canada-US-Mex plan?

if you bought it wrong, PM CS agent can reverse the transaction and leave the money in your account for future use like plan renewal.   Please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗" 
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there