cancel
Showing results for 
Search instead for 
Did you mean: 

Bought a phone but it hasn't come in

J7Gief
Great Neighbour / Super Voisin

I paid for a phone a few weeks ago and it still has not arrived. Is there a way to track the order?

2 REPLIES 2

LitlLdy
Mayor / Maire

@J7Gief wrote:

I paid for a phone a few weeks ago and it still has not arrived. Is there a way to track the order?


@J7Gief , please submit a support ticket as per @Handy1 a suggestion. 

I was able to track my phone order without Public Mobile giving me the tracking # for it! I used the  the UPS app with my shipping address on it! It then in turn gave me the tracking # for my order as soon as UPS received it. 😁

Handy1
Mayor / Maire

@J7Gief  Get support to investigate for you 

Getting support / submit ticket

 

  • Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

 

Or while your already here and logged in the community

 

  • you can send a private message   To CS_Agents by clicking here.

 

  Watch for reply top of page to the

   Right ( envelope image )

 

Need Help? Let's chat.