Black Friday sales not appearing when I change plan

[sc25]

Hi, are there any restrictions on the Black Friday plans?  Tried to change my plan to one of the sale ones but they were not an option ?  

[hTideGnow]

hi @sc25 do you see a $30 plan on the Available list? Some people had to make an immediate plan change to $30 and then the $35 roaming plan will show and you can them schedule a plan change for next renewal 

[Handy1]

@sc25  If you see the $30 plan you can try to switch to it immediately and then you should see the $35 MEX plan as it will then cost more it was confirmed to work for one customers already . That or port number out and back in on the desired plan 

Here’s the thread saying so @sc25 

Downgrade to $30 plan first

Solved: Anyone tried downgrading their plan to see if they... - Community

[sc25]

Hi, I have a 39 plan can-us. 50gb but there is a 35 can-us-mex 50gb plan I was going to chnage to since it has what I have now but includes Mexico.   The flexibility to move up and down is why o choose public mobile over competitors.

[hTideGnow]

hi @sc25 you should see at least the $45 and $55 roaming plans

Some of us might also see the $35 or 29 roaming plans.

PM is now using targeted marketing approach and hence not everyone sees every plan.  

What current plan you have? and which roaming plan you want to change to?

[Handy1]

@sc25  We can only can only change to the plans that are available to us to change to in our accounts public mobile doesn’t like or make it easy for people to downgrade plan price only upgrade plan price . So you should see MEX plan that’s cost more for you to switch to this is the direction public mobile is going spend spend spend more