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11-26-2020 11:25 AM - edited 01-05-2022 04:15 PM
I couldn't sign up for the black friday deal, I get 'enter a valid email address'.
I went ahead and activated anyway. Hoping there's a way to redeem this still somehow.
Solved! Go to Solution.
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11-26-2020 11:36 AM
You could send a private message to a moderator.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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11-26-2020 11:32 AM
That message usually occurs when you havent typed out each letter in your email address. Try re-entering it.
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11-26-2020 11:25 AM - edited 11-26-2020 11:26 AM
@notsure wrote:I couldn't sign up for the black friday deal, I get 'enter a valid email address'.
I went ahead and activated anyway. Hoping there's a way to redeem this still somehow.
Contact a moderator to have the promo applied.
Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
- Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.