05-21-2024 07:57 PM - last edited on 05-21-2024 07:57 PM by computergeek541
Hi ,
I do not have public mobile subscription now. But i had it earlier. How can i access all my previous bill statements. I have the same number as i have earlier, but i am using new provider now.
Thanks
05-21-2024 09:33 PM - edited 05-21-2024 09:35 PM
See that link in @computergeek541 post. Click on it and create a ticket to a Customer Service Agent and ask for copies. By clicking on his link, request 12 months worth of statements and this is what you get.
BTW, sorry about the delay, was watching the game. 🙂
05-21-2024 08:10 PM
ok but how can i even get that 12 months statement
05-21-2024 08:04 PM
Hey @Abhi7
Just know a CS Agent can only go back up to 12 months. If it's further than that, you may be out of luck.
05-21-2024 07:58 PM
@Abhi7 wrote:I do not have public mobile subscription now. But i had it earlier. How can i access all my previous bill statements. I have the same number as i have earlier, but i am using new provider now.
Please open a ticket using the chatbot to asik for these receipts. https://widget.telus.tiia.ai/publicmobile/publicmobile.html