5 hours ago - last edited 5 hours ago
3 hours ago
Unfortunately, you can’t transfer funds from one account to another. You can manually make a payment with a CC, debit or vouchers then dial 611 on your phone.
3 hours ago
@Dylan26 Are you able to use a voucher to get your account going again, or add funds from your card using this link? https://myaccount.publicmobile.ca/en/account/payment/funds/card
4 hours ago
I have to send money to my account from another account to pay for my services so my card declined I'm just trying to get it rebilled
4 hours ago
@Dylan26 Can you explain your billing issue (but don't include any personal information as this is not private) in case someone here in the community can suggest a solution while you wait to hear from customer support?
5 hours ago
@Dylan26 Tap the down arrow by time stamp and edit out personal info this is public forum that all can see if you want support you need to engage the m private message
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage