cancel
Showing results for 
Search instead for 
Did you mean: 

Billing for Transferred Number

BugsBunny1960
Great Neighbour / Super Voisin

Just discovered continued billing from Public Mobile for a number they no longer serve.  How do I cancel service/billing for a number I transferred a couple of months ago?  When I try to log into my account to cancel I am prompted to "Resume Activation" or return to the login page.   I do NOT want to resume activation, I want to simply clean up, i.e. cancel, the billing/service with Public Mobile.  How do I do that?

3 REPLIES 3

BugsBunny1960
Great Neighbour / Super Voisin

Thanks for the info!

hTideGnow
Mayor / Maire

HI @BugsBunny1960 

 

if you already tranferred the number away, you shouldn't be charged further.    Please message PM support agent for refund request

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@BugsBunny1960 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.