09-06-2023 10:27 AM
09-06-2023 10:42 AM
Just for some clarity, it's 30 days not monthly and it's prepaid not pay as you go.
Are you wanting to keep the service going? Or you only needed it for a month?
09-06-2023 10:42 AM
That is just spam from PM for add-ons so just ignore it.
09-06-2023 10:38 AM
@Mischa12 .this is just a random text for data add on
09-06-2023 10:37 AM
Thanks, I just received this text, which would imply that I didn’t need to chose to respond to continue enjoying data service. We didn’t respond to this
09-06-2023 10:37 AM
@Mischa12 Depending when you joined you automatically sign up for auto pay but you can turn this off in payment tab manage subscription pages like this
Turn auto pay OFF/ON 3 easy clicks
Or if you know the 4 digit PIN number
*611
09-06-2023 10:32 AM
HI @Mischa12
when you Subscribed, you have checked a box to agree on Auto renew
Nothing you can do for the cycle that just renewed, but you can stop further charge. Please login My Account, go to Payment, Manage Subscription, then turn of "Subscribed" to turn off Autopay and it won't renew again
09-06-2023 10:32 AM
Once you activated your SIM, the system will automatically put you a on AutoPay.
To stop AutoPay, just login to your account and go to the Payment section and disable Subscribe but remember that PM is on a 30 days cycle so the renewal date changes every 2 months.
If you missed a payment, your service will be cutoff.