Bill

[Sam514]

Please get me the total that I paid in 2022.

[esjliv]

---

@dabr wrote:

@esjliv    I think most customers wanting an invoice, want the tax to be itemized as well and unfortunately downloading (even if when working) won't get the official invoice.  Too bad PM chose not to facilitate during the revamp of the self serve account.

---

True @dabr . And, even that is something that could be skewed (not easy to have listed 'officially' if you need taxes on the pdf) if you are buying vouchers (paying taxes up front/in store) and loading them onto accounts. 

[dabr]

@esjliv    I think most customers wanting an invoice, want the tax to be itemized as well and unfortunately downloading (even if when working) won't get the official invoice.  Too bad PM chose not to facilitate during the revamp of the self serve account.

[esjliv]

@Sam514 @pmbc  - 12 months is supposed to be available through My Account. Currently, this feature does not seem to be working. So maybe keep trying, hoping Public will fix this feature, as I submitted a ticket saying it doesn't work.

OR, go direct to CSA to get it formally as @Handy1 provided.

EDIT, if you just need all of 2022, then I guess you will need to go to CSA, as it goes back ONLY 12 months, so yeah.

[pmbc]

@Sam514  log into your account, go to payments, view payment history and change date range to 12 months.  from there you can download the 12 month payment history.

[Handy1]

@Sam514  We are just customers like you , but you can view your billing history in self serve or if you need a agent 

Getting support / submit ticket

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here                 

Or while your already here and logged in the community

• you can send a private message to our  CS_Agents by clicking here.