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Bill payment after porting out

Yusuf3
Great Neighbour / Super Voisin

Hi y’all!

I’ve been trying to get hold of any support agent to help with how much my bill is. I’m not with Public mobile anymore. I’d really appreciate it if anyone can help me out. TIA 🙂

4 REPLIES 4

Yusuf3
Great Neighbour / Super Voisin

Thank u so much everyone for ur kind and timely response. It makes sense now and I don’t think I owe anything Pm, I disabled the auto payment as well. Thanks!

hTideGnow
Mayor / Maire

HI @Yusuf3 

if you are not with PM anymore, there is no bill to pay as PM is a prepaid provider.  

But you ported your account out?  If so, you are good.  If you just want to cancel the account, make sure you login My Account and disable Autopay from Payment, Manage Subscription

slusagm
Town Hero / Héro de la Ville

PM is prepaid, you paid before you use the service

if you left, there is no more bill.  So, you didn't owe PM anything and PM not owe you anything too (no refund for days you didn't use if you left early)

but if you like, you can sitll ask PM.  Just use the orange Chatbot on lower right to open ticket.  Thype Submit ticket and click Contact Us and to go to ticket open window

Phil_Adelphus
Mayor / Maire

@Yusuf3  Public Mobile is prepaid so no bill once you've left.

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