Okay, well I think I've given PM enough of a chance. Still waiting for a response from a mod that I messaged yesterday, (I understand they have a life outside of the PM forum) but it's all moot now.
I kept re-trying to change the new SIM yesterday, and after about half a dozen or so tries within an hour, it finally went through. SIM activated, installed into the phone. This time all the APN settings were automatically there. But it made no difference at all. Got reception, but lost it intermittently around the UofC campus, as well as none at all in the basement.
Maybe it's a hardware issue with the phone itself, although this seems unlikely. The wife's phone is a Galaxy and with Telus, and she gets full reception in the basement. And his phone originally had reception to begin with.
So to recap:
1) Nov 17: Ported Galaxy S6 phone from Telus to PM.
2) Everything worked fine for 4 days, including reception in basement.
3) Nov 21: lost all reception, couldn't connect to Network anywhere. No phone for a few days.
4) Came to the forum for help, took 2 days, and found proper APN settings thru Google myself. Did not hear from a Mod until two weeks later.
5) Since Nov 24, Phone has NO reception in basement, and spotty reception throughout city.
6) Jan 9th, received replacement SIM card from Mary (Thank you Mary) but made no difference in coverage. Still lost connection throughout parts of the city, that never had problems before.
I get the whole "you get what you pay for", so maybe that's simply what this is and it just isn't good enough. So, in the end, I will probably be changing providers once this term is up.
