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Automatic Payments stopped working?

LannaC
Great Neighbour / Super Voisin

Hello, 

I've had automatic payments up on my card for about a year now. This month they suddenly stopped working and I get an error message when I try to process my payment. Not sure why this happens. My visa works fine everywhere else. I have not gotten a new card. 

 

The error message reads:

 

Unable to process this transaction. 
Sorry, we are unable to verify your credit card information, so this transaction could not be completed. Your credit card has not been charged.

1 REPLY 1

mimmo
Retired Oracle / Oracle Retraité

Seems to be a common error.

 

Make sure your profile address and cc payment address are the same.

 

Double check with cc company that you were not charged.

 

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