@step
You have posted to a very old thread. In the future, start your own thread under the appropriate category and it will get the exposure and answer to your questions you're looking for.
Sorry to hear about your issue. Unfortunately auto-pay has been randomly glitchy for a number of people over the past month or so. The recommended steps to rectify the issue has been to turn off auto-pay, remove the CC from the account so it shows none. Then add the CC back, and turn auto-pay back on. Hopefully with won't happen again in the future.
Do deal with the issue today, you will need to make a one-time payment to re-activate your account. If that doesn't work, I would contact the Moderators and have them look into the issue. Send them a private message using this link: @CS_Agent, provide them with your name, account number and an explanation of what has happened, they will look into the issue and get your account straightened out.
