Auto pay

[Busaman]

My account is on auto pay an today is expiry date and says account expired but hasn’t paid ? Does it pay after midnight tonight or will I be canceled ? I verified all info an auto pay is on !

[Alex888]

@Busaman It is normal for accounts to say Suspended/Expired around the renewal date, sometime in the next few hours payment will go through and by tomorrow your account should say Active. As long as your phone keeps working there isn't a problem.

[Publicly_Mobile]

From what I understand it should update overnight. As long as you’re set up to autopay your service will not be affected.

[Lieux]

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@Busaman  a écrit :

My account is on auto pay an today is expiry date and says account expired but hasn’t paid ? Does it pay after midnight tonight or will I be canceled ? I verified all info an auto pay is on !

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Don’t worry if your service is ok. It’s something known here. Tomorrow you will see your account as ACTIVE as usual.