Asking me to activate my account even though it is already active

[Coopmac]

I am trying to get in to my account but it is asking me to set up my account. It’s already set up

[Jackies]

I’ve logged on PM many times but now it wants me to activate. So I tried and now it won’t accept my phone number properly because I’m already a customer for a few months now

[BKNS27 · Accepted solution]

@Coopmac 

Create an Eversafe ID by clicking on Sign Up before login to your account.

 

[Handy1]

@Coopmac  Are you setting up ever safe ID for the first time ? It might be easiest if you just create a new password using same email . To log in . Otherwise contact support to help you regain access 

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437