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As usual, can't access my account

dryanosborne
Good Citizen / Bon Citoyen
Unable to reset the password because I'm asked my mother's middle name but nothing works.
2 REPLIES 2

CS_Agent
Customer Support Agent

Hi dryanosborne,

 

Thank you for reaching out to us.

 

I am sorry to learn that you are unable to access into your account.

 

In order to assist you, please send us a Private Message.

 

I am looking forward to your reply.

 

Cheers

 

Abdoulaye

Luddite
Oracle
Oracle

The account reset function certainly has been buggie lately. Robot Mad

Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation. Watch for the reply as account resets are time sensitive.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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